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Tuesday, March 4, 2014/Categories: Personal Tech
To most computer support persons, having problems connecting to the Internet via a home router and a high-speed connection is not a major issue. However, for those who do not understand some basic technology concepts, solving connectivity problems will be a struggle. The following will give you some tips of where to look for network connectivity problems and how to perform some basic trouble-shooting tasks.
Most of the initial steps of this process are common-sense and incredibly basic, but you would be surprised at the number of calls to help desks that are solved simply by having someone turn on a power switch or plug in a cable to a device!
In part two of this series we will talk about checking functionality of your router and then determining whether your problem might lie solely with your PC.
Content by Managed Services Provider University