When contacting us by telephone, please be ready to give us information on the make and model of the equipment, operating system, the software or hardware device that is not functioning correctly, and any error messages you might have encountered. When contacting us via email, please provide us with this information in the body of the text, and then state your problem as clearly and totally as is possible. We do not provide free technical support for products purchased elsewhere.

Contact Support

Telephone: 217-903-2121 

Email: support@hcicomputer.com